Return Policy

We have a 1 Hour return policy, which means you have 1 hour after receiving your item to request a return.

To be eligible for a return, your item must be unused, in the same condition that you received it, with original packaging and tags intact. A receipt or proof of purchase is also required.

To start a return, contact us at gglobeproduct@gmail.com. Returns should be sent to:
Shop No. 5, Azadpur, Delhi - 110033

Once your return is accepted, we will provide a return shipping label and instructions. Returns sent without approval will not be accepted.

For any questions, feel free to email us at gglobeproduct@gmail.com.

Damages and Issues

Please inspect your order upon delivery. If your item is damaged, defective, or incorrect, contact us immediately so we can resolve the issue promptly.

Non-Returnable Items

Some items cannot be returned, including:

• Perishable goods (food, plants, flowers)

• Custom or personalized items

• Personal care products (e.g., cosmetics)

• Hazardous materials or flammable liquids/gases

Sale items and gift cards are also non-returnable.
For specific concerns, contact us before purchasing.

Exchanges

To exchange an item, initiate a return and place a new order once the return is accepted.

EU Customers – 14-Day Cooling-Off Period

If you're in the EU, you can cancel or return your order within 14 days for any reason. Items must be in original condition with packaging and proof of purchase.

Refunds

We will notify you once we’ve received and inspected your return. If approved, your refund will be processed to your original payment method within 10 business days.

If more than 15 business days have passed since your refund was approved, please contact us at gglobeproduct@gmail.com.